fb899 Privacy Policy

Welcome to fb899. This Privacy Policy ("Policy") explains what information we collect about you when you use fb899's website, applications, or services ("Platform"), how we use that information, and what steps we take to protect your privacy.

By using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using fb899's services.

1 Brief Introduction

fb899 is a safe and reliable online gaming platform for users in Bangladesh. We believe that the privacy of your personal information is a fundamental right. That is why we have placed the highest importance on data protection from the very beginning.

This policy applies to:

• All registered users of fb899's website and mobile platform.
• Also partially to those who browse the platform without registering.
• Individuals who contact fb899 via email or live chat.

We never sell or rent your personal information to unauthorized third parties. Our goal is always to maintain transparency and trust.

2 Data Collection

fb899 collects various types of information to provide its services. This information falls into two main categories.

2.1 Information You Provide Directly

When you register with fb899 or use our services, you directly provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password
• Payment details: bKash, Nagad, Rocket, Upay number or bank account information
• National ID card or passport details for identity verification
• Messages or complaints you submit when contacting support

2.2 Automatically Collected Information

When you use the fb899 platform, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Login time and logout time
• Your gaming history and transaction records
• Information obtained from cookies and similar tracking technologies

3 Purpose of Data Use

fb899 uses the information it collects only for the following legitimate purposes:

3.1 Account Management & Verification

We use your registration information to verify your identity, create and manage your account, and ensure secure login. Age verification is mandatory for us — only those aged 21 or above may open an account at fb899.

3.2 Processing Financial Transactions

Payment information is used to process deposits and withdrawals. Transaction records via bKash, Nagad, Rocket, Upay, or bank transfer are retained for legal compliance.

3.3 Providing Customer Service

Your contact information and issue details are used to assist you through fb899's 24/7 live chat and email support services.

3.4 Security & Fraud Prevention

Device and IP information is analyzed to detect unauthorized access, fraudulent activity, and suspicious transactions. This is essential for protecting your account and funds.

3.5 Service Improvement

Anonymous statistical data is analyzed to improve platform performance and user experience. This analysis never identifies you personally.

4 Data Storage & Protection

fb899 follows the highest industry-standard security measures to protect your data.

4.1 Encryption & Security Technology

• All data is transmitted using SSL/TLS encryption technology.
• Stored data is kept in encrypted form on secured servers.
• Passwords are never stored directly — they are kept only in hashed form.
• Two-Factor Authentication adds an extra layer of protection to your account.

4.2 Data Retention Period

We retain your information for as long as your account remains active. If you request account closure, some information may be retained for a specified period based on legal and regulatory requirements. Financial transaction records may be retained for an extended period in accordance with legal obligations.

4.3 Access Control

Only authorized fb899 staff can access your information, and only when necessary to provide services. All staff operate under strict confidentiality agreements.

5 Sharing Data with Third Parties

fb899 never sells, rents, or commercially transfers your personal information to third parties. However, limited information may be shared in the following restricted circumstances:

5.1 Payment Processors

Necessary financial information is shared with the relevant payment service providers to process bKash, Nagad, Rocket, Upay, and bank transfer transactions. These third parties operate under their own privacy policies and security standards.

5.2 Technology Service Providers

Minimum necessary information may be shared with selected technology partners for cloud hosting, database management, or security analysis. These partners are bound by strict confidentiality agreements.

5.3 Legal Obligations

Providing information may be our legal obligation in response to applicable laws in Bangladesh, judicial orders, or valid requests from government authorities.

5.4 What We Will Never Do

• We will not sell or share your information with advertisers.
• We will not share your information with third parties for marketing purposes without your consent.
• We will not transfer data to any irrelevant or unauthorized entity.

6 Cookies & Tracking

Cookies and similar technologies are used on the fb899 platform — solely for the purpose of improving service quality and security.

6.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and security verification.
• Functional Cookies: Used to remember your preferences and settings (such as language preference).
• Analytical Cookies: Collect anonymous data for statistical analysis of the platform.

6.2 Cookie Control

You can control or reject cookies through your browser settings. However, disabling essential cookies may disrupt some core functionality of the platform.

7 Your Rights

You have several important rights over your own data at fb899:

8 Payment Data Security

Financial transactions at fb899 are handled with the highest level of security. We support the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks).

8.1 Protection of Payment Data

• fb899 never collects or stores your mobile banking PIN or bank password.
• Only your mobile number and transaction reference number are used for payment verification.
• All financial data is secured with banking-grade encryption.

8.2 Suspicious Activity

If we detect any unusual or suspicious activity on your account, your account may be temporarily suspended for security purposes and you may be asked to complete verification. This is done solely to protect your funds.

9 Protection of Minors

fb899's services are intended only for those aged 21 or above. We actively work to prevent access by minors.

• Age verification is mandatory at the time of registration.
• Additional identity verification may be requested in suspected cases.
• We do not knowingly collect information from anyone under the age of 21.
• If a minor's account is identified, it will be closed immediately and the collected information will be deleted.

If you believe a minor is using fb899, please report it immediately to [email protected].

10 Changes to the Policy

fb899 may update this Privacy Policy when necessary. For any significant changes, we will take the following steps:

• A notice of the update will be prominently published on the website.
• Registered users may be notified at their registered email address.
• For significant changes, users' consent may be obtained again.

Continued use of the platform after any changes will be considered your agreement to the updated policy. We therefore recommend reviewing this page regularly.

11 Contact

If you have any questions, comments, or requests regarding this privacy policy, please contact fb899's support team: